Europe Airport Taxi

Nowhere in Europe is it forbidden to move a family by taxi

Examples of restrictions adopted by European countries on taxi travel.

It is a fact that in most countries of the European Union, in an effort to limit the transmission of covid-19, temporary restrictions on the movement of passengers by taxi have been introduced. In particular, these restrictions do not apply to the movement of members of the same family. The directives issued by our partners in the European Union concerning taxi travel have many things in common, such as respect for the working taxi driver, respect for the family, and realism in the actions of governments to protect public health.

Examples of restrictions adopted by European countries on taxi travel.


Restrictions on taxi transport services:

-A display reminding of hygiene measures and distance rules and located in the vehicle

-A disinfectant is provided to passengers for hand cleaning.

-No passenger is allowed to sit next to the driver.

– When the vehicle has 3 seats in the front, a passenger may sit next to the window. 2 passengers are allowed in each subsequent row.

-This restriction does not apply when passengers belong to the same household or group of passengers travelling together (e.g. colleagues) or accompanying a disabled person.

– In addition, every passenger aged 11 years and over must wear a protective mask. The same applies to the driver if there is no fixed or removable transparent wall between the driver and the passengers. Access shall not be permitted to anyone who fails to comply with this obligation when the vehicle is carrying more than one passenger.

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The Spanish Government has issued the following guidelines concerning taxi travel.

-Remember first of all that movements are limited to very limited cases. Avoid leaving home as much as possible, except for reasons that cannot be postponed.

-But if for strict reasons of necessity you must use a taxi or VTC, you should be aware that the use of a mask covering the nose and mouth is mandatory for all passengers in the vehicle and that two persons may travel for each additional row of seats beyond that of the driver,

– The maximum possible distance between occupants must be guaranteed in all cases, unless all occupants live under the same roof. Then three persons may use each additional row of seats.

-In any case, remember that you may only travel for the purposes of: purchasing food, pharmaceuticals and basic needs for assistance in health centres, services and institutions, transport to the place of work, return to the place of residence , assistance and care for elderly, minors, dependants, disabled persons or particularly vulnerable persons

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Concerning the ‘number of persons transported

In taxi transport the basic rule is that a maximum of 2 persons are carried in each row of seats in the vehicle:
5-seater vehicle: up to 3 passengers
9-seater vehicle with 3 rows of seats: 5 passengers
9-seater vehicle with 4 rows of seats: up to 7 passengers
These apply to passengers who do not live in the same house.
Only persons living in the same house can use taxis without any restrictions.


In Italy, the state of emergency due to covid-19 has been extended until 31 January 2021. Until then, in rental cars with a driver (NCC) and taxis, no passenger can sit in the front seat and only two people can sit in the back, near the windows. Everyone must wear a mask unless a Plexiglas separator is fitted between the front seats and the rest of the passenger compartment.

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The taxi protocol as drawn up by Royal Dutch Transport (KNV) contains the following elements:

1. General hygiene measures

2. General general rules for drivers and carriers

3. Principles for travellers

Measures in the transport sector

α) the driver must wear a surgical mouth mask and the passenger a non-medical protective mask or there may be a physical separation between the driver and the passenger.

(b) Children in the elementary school age category need not wear a face mask.

(c) There is no limit on the number of passengers per vehicle. All seats may be used.

d) As a driver, you must do the following:

– Allow the passenger to enter and exit the vehicle alone.

– If the passenger is alone, it is recommended that the passenger sits on the right rear side.

– If the passenger is alone, allow the passenger to put on the seat belt by himself/herself.

– Allow the passenger, if possible, to place his/her own luggage in the boot.

– Stay with the passenger for as little time as possible.

Additional measures during and after the journey

α) Drivers should ensure that they do not get too close to the passenger’s face.

b) Drivers shall provide disinfectant or wipes for cleaning hands and surfaces.

(c) During each journey and between journeys, the vehicle shall be ventilated as much as possible.

(d) Vehicle contact points (e.g. door handle, seat belt) shall be additionally cleaned.

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The health protocol for travelling by taxi requires passengers to :

– travel with up to 2 persons (excluding the driver),

– occupy only the rear seat

– wear a protective mask during the journey

– avoid cash – the option to pay via the app or by credit card is recommended

– limit contact with the interior of the car and use disinfectant,

– open the window a little while driving


In Portugal the use of a mask is compulsory. Public transport has a capacity limited to 2/3 of the total capacity. In taxis, the front seats must be used only by the driver and the passenger capacity cannot exceed 2/3 of the remaining space.


A directive has been issued by the UK Department for Transport (DFT) detailing the measures that taxi drivers must take during national traffic restrictions.

– Apart from the driver, a passenger is not allowed to share a taxi or private hire vehicle with someone outside their family (i.e. not living in the same house) unless the journey falls within an exception. For example, if sharing a vehicle is reasonably necessary as part of the passenger’s job, the driver does not have to refuse the transfer (e.g. two colleagues working in the same office who want to travel to the same place).

– Taxi drivers must wash or disinfect their hands if they come into contact with a passenger or their luggage. They must assist people with reduced mobility both in getting on and off the vehicle and with the transport of their luggage.

– Inside the vehicle, passengers must wear a protective mask (unless they have a medical certificate to the contrary) or the driver may refuse to carry them. Taxi drivers do not have to wear a protective mask when working but the Department for Transport recommends that they wear one if it does not affect their ability to drive.

– Where possible, the front seat next to the driver should not be used. It is recommended that during transport the windows are open to allow fresh air to enter. It is also recommended that contactless payment is used and if this cannot be done, then after disembarking the driver should wash his/her hands with soap and water



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